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On the Go Acu knows that in the digital age, while shopping or "surfing" the "net," you probably have concerns about your privacy.  Our Privacy Policy describes how we use or do not use your personal information.  This policy also outlines the steps that On the Go Acu takes to protect you.  This Privacy Policy only applies to information that is collected on-line or that you have voluntarily shared with us.

If you have any questions about our Privacy Policy, please contact us at the office during regular business hours, Monday through Friday, between 10 a.m. and 4 p.m.  We also suggest that you take a moment to review our Cookies Policy as well as our Disclaimer.

What Information Do We Collect?

In order to to book an appointment or purchase a service on our site, you will need to create an account with our Patient Booking Portal, located on our On-Line Booking page.  If you get in touch with us through our Contact form, you will be asked for your name and e-mail address as well.  Most appointments and service bookings are completed through this portal.  Off-line service bookings may be completed by calling the office where we will provide information to use e-money transfer (EMT).  Neither of these services provide On the Go Acu with any of your direct financial information. 

Is Our Information Shared?

Absolutely NOT!   Your personal information is never shared or exchanged with any third party company.  We do provide your personal information to our reputable organizations that help us fulfill your requests.  For example, we use AccuSimple to verify and process all credit card transactions to complete your order.  Be that said, we may be required to disclose your personal information to third parties if necessary to comply with applicable Canadian laws, subpoenas and court orders.


What About Cookies?

We use cookie sessions to observer your navigation through our site.  You may set your web browser to notify you when you receive a cookie and you may also erase them after booking.  If, however, you delete our cookies, you will limit our ability to personalize for your next booking but deleting a cookie will not prevent you from booking with us in the future.

Please review our Cookies Policy.

How Do You Use My Information?

Information collected by On the Go Acu may be used as follows:

  • Schedule an appointment or service booked on-line;

  • Create an on-line account through our booking partner;;

  • Confirm your appointments or booked services;

  • Offer specific services customized for you;

  • Customize your experience with us;

  • Provide promotional materials, special offers or other information to you; but only if you have chosen to receive them by giving us consent using a sign-up form or you have booked something with us.

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